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Crucial Conversations® for Mastering Dialogue

Crucial Conversations® for Mastering Dialogue training with the SNEP Network 

Date: Wednesday, September 23rd and Thursday, September 24th from 9:00am-4:00pm
Location: Singh Theatre in Whitinsville, MA (60 Douglas Rd, Whitinsville, MA 01588) run by Open Sky.

 

This fall, the SNEP Network is offering a 2-day, multi-session communications training that will help you gain the confidence and ability to lead dialogues about community resilience and natural resources management when stakes are high, opinions vary, and emotions run strong. Learn the conflict management skills of the world’s best communicators.

This free training will take place over a 2-day period at the Singh Theatre in Whitinsville (60 Douglas Rd, Whitinsville, MA 01588). Space is limited to 30 participants, so register early to save your spot.

About the Training: 

Crucial Conversations® for Mastering Dialogue teaches nine powerful skill sets grounded in decades of social science research. The course helps learners develop these vital skills through instruction, application, practice, group discussion, and self-reflection – not just theory – for lasting improvement.

 Wondering if this training is right for you? Consider…

  • Have you ever left a contentious town meeting and wondered, “Why do people only listen to those who push the hardest or shout the loudest?”
  • Have you ever been lectured or verbally attacked by someone who disagrees with you and wished you could respond without making matters worse?
  • Have you ever watched a community leader present an impossible plan and hoped someone would say, “This can’t be done!” but no one said a word?
  • Do you ever keep silent about a matter, hoping someone else shares your concern and will speak up?
  • Does it sometimes feel unsafe to share your honest viewpoint because there’s a chance that doing so could lead to backlash?


This course is designed to help you navigate these challenging situations with confidence and is led by certified industry professionals, including
 Jen West, Training & Engagement Coordinator with the Narragansett Bay Research Reserve and Dr. Chris Feurt, recently retired Coastal Resilience Scientist with the Wells National Estuarine Research Reserve in Maine. Read their bios here.

Learn more about the Training by visiting the Crucial Learning webpage: https://cruciallearning.com/courses/crucial-conversations-for-dialogue/

Eligibility:

This training is open to municipal officials or staff, professional consultants, regional planning agency staff, state or federal agency staff, watershed organization staff, environmental nonprofits, or others who are making a commitment to advancing stormwater and watershed management, ecological restoration, and climate resilience in Rhode Island and Central/Southeastern Massachusetts. 

  • Registrants must work in the SNEP Region (To determine whether you are located in the SNEP Region, you can view this map.)
  • Please note that capacity is set at 30 registrants. Participation is on a first come first serve basis, and if we are at 30 registrants, you will be notified and eligible to be on the waiting list.
  • Participation is free to eligible participants.
  • Participants are eligible for 10 AICP credits.
  • Participants must be able to commit to attending both training sessions on September 23rd and September 24th.

     

How to Register:

If you are interested in the training, please complete our Registration Form Below. Once you register and your eligibility is confirmed, you will be sent a calendar invitation. If, after registering, you are unable to attend, please let us know right away so we can rebook your spot – this training always fills up!

Registration:

Crucial Conversations Registration Form September 2026