Crucial Conversations® for Mastering Dialogue
Crucial Conversations® for Mastering Dialogue training with the SNEP Network
Date: Tuesday, February 10th, 2026 through Wednesday, February 11th, 2026 from 9:00am-4:00pm (2-Day in Person Training)
Location: United Way of Rhode Island (50 Valley St, Providence, RI 02909).
In February 2026, the SNEP Network is offering another round of the Crucial Conversations® for Mastering Dialogue training. This training will take place in Providence, Rhode Island over a 2-day period at the United Way of Rhode Island (50 Valley St, Providence, RI 02909). By participating in this communications training, you will gain the confidence and ability to lead dialogues about community resilience and natural resources management when stakes are high, opinions vary, and emotions run strong. Learn the conflict management skills of the world’s best communicators.
About the Training:
Crucial Conversations® for Mastering Dialogue teaches nine powerful skill sets grounded in decades of social science research. The course helps learners develop these vital skills through instruction, application, practice, group discussion, and self-reflection- not just theory- for lasting improvement.
This training may be right for you if you have ever experienced the following in your work:
- Have you ever left a contentious town meeting and wondered, “Why do people only listen to those who push the hardest or shout the loudest?”
- Have you ever been lectured or verbally attacked by someone who disagrees with you and wished you could respond without making matters worse?
- Have you ever watched a community leader present an impossible plan and hoped someone would say, “This can’t be done!” but no one said a word?
- Do you ever keep silent about a matter, hoping someone else shares your concern and will speak up?
- Does it sometimes feel unsafe to share your honest viewpoint because there’s a chance that doing so could lead to backlash?
This course is led by certified trainers Jen West, Training & Engagement Coordinator with the Narragansett Bay Research Reserve and Dr. Chris Feurt, Coastal Resilience Scientist with the Wells National Estuarine Research Reserve in Maine. Read their bios here.
Learn more about the Training by visiting the Crucial Learning webpage: https://cruciallearning.com/courses/crucial-conversations-for-dialogue/
Who should attend:
This training is open to municipal officials or staff, professional consultants, regional planning agency staff, state or federal agency staff, watershed organization staff, environmental nonprofits, or others who are making a commitment to advancing stormwater and watershed management, ecological restoration, and climate resilience in Rhode Island and Southeastern Massachusetts. Participants are eligible for 10 AICP credits.
Eligibility:
- Registrants must work in the SNEP Region (To determine whether you are located in the SNEP Region, you can view this map.)
- Please note that capacity is set at 30 registrants. Participation is free to eligible participants. Participation is on a first come first serve basis, and if we are at 30 registrants, you will be notified and eligible to be on the waiting list.
- Participants must be able to commit to attending both training sessions on February 10th and February 11th.
How to Register:
If you are interested in the training, please complete our Registration Form Below. Once you register and your eligibility is confirmed, you will be sent a calendar invitation.
We have reached capacity for this training. You may still register if you would like to be placed on the waiting list for February training and/or notified of our next Crucial Conversations Training (Date/Location TBD.)